Update - Websites have remained mostly stable with the workaround in place. We have been working on a more permanent fix behind the scenes, and are implementing it soon. We will continue to monitor overnight and provide our next update at the beginning of the business day tomorrow, unless things worsen.
Jun 22, 2026 - 16:25 EDT
Monitoring - We have identified the cause of the issue and have implemented a temporary workaround to bring web pages back online.
We will continue to monitor the situation.
Jun 22, 2026 - 14:21 EDT
Investigating - We are experiencing issues with U of G web pages as of approximately 12:50 PM. We are currently investigating the cause of this issue.
Numerous web pages are impacted, including, but not limited to:
Bookmark this page! The University of Guelph IT System Status Page provides announcements and updates regarding IT-related incidents and maintenance at the University of Guelph. Users can view this page at all times, including during network outages. Users can also opt in for email, SMS and RSS notifications via the “Subscribe to Updates” button above.
The CFS Active Directory domain will be undergoing maintenance. No service interruption is expected.
The CFS Active Directory domain is the main Microsoft Windows Active Directory domain on campus. CFS AD is primarily used to authenticate users to computers and provide file and print services. It is also used to synchronize users and provide user authentication to other systems, such as secure WiFi (uog-wifi-secure and eduroam), VPN, and telephony and voicemail services. Posted on
Jun 16, 2026 - 14:48 EDT
From 12:00 AM to 6:00 AM on Wednesday, July 22, one of the University’s ISPs will be performing scheduled maintenance that will impact network connectivity at the following locations of up to 30 minutes during this maintenance window:
- Library Annex located at 110 Malcolm Road, Guelph. - Gordon Hall Residence - Research Park - Ridgetown Campus
No interruption to campus Internet access is anticipated during this time. If you have any questions or concerns, please contact the CCS Help Centre at x58888 or 58888help@uoguelph.ca Posted on
May 15, 2026 - 08:44 EDT
The CFS Active Directory domain will be undergoing maintenance. No service interruption is expected.
The CFS Active Directory domain is the main Microsoft Windows Active Directory domain on campus. CFS AD is primarily used to authenticate users to computers and provide file and print services. It is also used to synchronize users and provide user authentication to other systems, such as secure WiFi (uog-wifi-secure and eduroam), VPN, and telephony and voicemail services. Posted on
Jun 18, 2026 - 08:46 EDT
Past Incidents
Jun 22, 2026
Unresolved incident: U of G Website Service Interruption: Various web pages slow or not loading.
Completed -
The scheduled maintenance has been completed.
Jun 18, 08:01 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 06:01 EDT
Scheduled -
The CFS Active Directory domain will be undergoing maintenance. No service interruption is expected.
The CFS Active Directory domain is the main Microsoft Windows Active Directory domain on campus. CFS AD is primarily used to authenticate users to computers and provide file and print services. It is also used to synchronize users and provide user authentication to other systems, such as secure WiFi (uog-wifi-secure and eduroam), VPN, and telephony and voicemail services.
Jun 16, 14:47 EDT
Completed -
The scheduled maintenance has been completed.
Jun 18, 07:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 06:02 EDT
Scheduled -
Colleague UI and WebAdvisor will be unavailable for approximately 10 minutes between 6:00 am and 7:00 am on Thursday, June 18.
Jun 16, 15:22 EDT
Completed -
The scheduled maintenance has been completed.
Jun 18, 06:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 00:00 EDT
Scheduled -
From 12:00 AM to 6:00 AM on Thursday, June 18, one of the University’s ISPs will be performing scheduled maintenance that may impact network connectivity at the Library Annex located at 110 Malcolm Road, Guelph. Network interruptions of up to 30 minutes may occur during this maintenance window.
No interruption to campus Internet access is anticipated during this time. If you have any questions or concerns, please contact the CCS Help Centre at x58888 or 58888help@uoguelph.ca
May 13, 15:00 EDT
Completed -
The scheduled maintenance has been completed.
Jun 12, 23:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 21:00 EDT
Scheduled -
CCS will be performing maintenance on the UCCX system on Jun 12th, 2026, between 9PM and 11PM. No impact is expected to phone registration, inbound/outbound calls, queue calls, or emergency/elevator phones. If you have questions or need support, please contact the CCS Help Centre at x58888 or email ithelp@uoguelph.ca or visit uoguel.ph/IThelp.
Jun 3, 15:50 EDT
Completed -
The scheduled maintenance has been completed.
Jun 11, 07:30 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 06:30 EDT
Scheduled -
We will be finalizing the current maintenance on our email infrastructure during the regular maintenance window. No end user impact is expected.
Jun 9, 10:43 EDT
Resolved -
This incident has been resolved.
Jun 11, 06:49 EDT
Monitoring -
The issue is now resolved and moved to monitor state.
Jun 10, 14:47 EDT
Update -
We are continuing to investigate. Cisco TAC Case opened. Call with Cisco Engineer and UoG Analysts ongoing.
Jun 10, 13:02 EDT
Investigating -
We are experiencing an issue when trying to use Jabber as of approximately 11:15. We are currently investigating the cause of this issue.
We will provide updates on this page until resolution of the issue. Next update will be at approximately 13:00.
We appreciate your patience and support as we work to resolve this issue.
Jun 10, 11:32 EDT
Resolved -
Services are now back online. We apologize for any inconvenience. Part of our investigation is to prevent similar service outages in the future.
We appreciate your patience and support during this service interruption.
Jun 9, 17:28 EDT
Investigating -
We are currently investigating reports of FRS outage.
Jun 9, 16:26 EDT