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All Systems Operational
About This Site
Bookmark this page! The University of Guelph IT System Status Page provides announcements and updates regarding IT-related incidents and maintenance at the University of Guelph. Users can view this page at all times, including during network outages. Users can also opt in for email, SMS and RSS notifications via the “Subscribe to Updates” button above.
Scheduled Maintenance
Wireless Maintenance at ROZ, JHNH, DREW, CRLM and LA Buildings Apr 3, 2025 06:00-08:00 EDT
Scheduled -
The wireless service at following buildings will be undergoing maintenance: Rozanski Hall , Landscape Architecture Building, Drew Hall, Johnston Hall and Creelman Hall.
Two brief interruptions in service are expected.
Mar 28, 2025 - 10:16 EDT
Two brief interruptions in service are expected.
Mar 28, 2025 - 10:16 EDT
Past Incidents
Apr 3, 2025
No incidents reported today.
Apr 2, 2025
Resolved -
Services are now back online. We apologize for any inconvenience. Part of our investigation is to prevent similar service outages in the future.
We appreciate your patience and support during this service interruption.
Apr 2, 15:11 EDT
We appreciate your patience and support during this service interruption.
Apr 2, 15:11 EDT
Investigating -
We are experiencing an issue with Oracle (EBS) around 11.30am today where users are getting an error message after login. We are currently investigating the cause of this issue.
We appreciate your patience and support as we work to resolve this issue.
Apr 2, 12:02 EDT
We appreciate your patience and support as we work to resolve this issue.
Apr 2, 12:02 EDT
Apr 1, 2025
Completed -
The scheduled maintenance has been completed.
Apr 1, 08:00 EDT
Apr 1, 08:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 06:00 EDT
Apr 1, 06:00 EDT
Scheduled -
The wireless service at following buildings will be undergoing maintenance: MacKinnon Building, Mackinnon Extension and Day Hall.
Two brief interruptions in service are expected.
Mar 28, 10:13 EDT
Two brief interruptions in service are expected.
Mar 28, 10:13 EDT
Completed -
The scheduled maintenance has been completed.
Apr 1, 08:00 EDT
Apr 1, 08:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 05:00 EDT
Apr 1, 05:00 EDT
Scheduled -
The Central Directory (LDAP) service will be undergoing maintenance. During the maintenance, the service will be unavailable for approximately 15 minutes.
The Central Directory (LDAP) service provides identity data and user authentication to some services on campus, such as the Campus Email and Telephone Directory, ImageNow, EnCampus, PEAR, and user logins for some Drupal websites.
Mar 26, 14:36 EDT
The Central Directory (LDAP) service provides identity data and user authentication to some services on campus, such as the Campus Email and Telephone Directory, ImageNow, EnCampus, PEAR, and user logins for some Drupal websites.
Mar 26, 14:36 EDT
Mar 31, 2025
Completed -
The scheduled maintenance has been completed.
Mar 31, 00:00 EDT
Mar 31, 00:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 22:00 EDT
Mar 30, 22:00 EDT
Scheduled -
On Sunday, March 30th, from 10:00 PM to 12:00 AM, CCS will conduct network maintenance on one of the University’s edge routers, which provides Internet access to the campus.
No interruptions to Internet access are anticipated for campus users during this time. If you have any questions or concerns, please contact the CCS Help Center at x58888 or 58888help@uoguelph.ca.
Mar 28, 09:45 EDT
No interruptions to Internet access are anticipated for campus users during this time. If you have any questions or concerns, please contact the CCS Help Center at x58888 or 58888help@uoguelph.ca.
Mar 28, 09:45 EDT
Mar 30, 2025
Mar 29, 2025
No incidents reported.
Mar 28, 2025
No incidents reported.
Mar 27, 2025
Completed -
The scheduled maintenance has been completed.
Mar 27, 08:00 EDT
Mar 27, 08:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 06:00 EDT
Mar 27, 06:00 EDT
Scheduled -
The wireless service at following buildings will be undergoing maintenance: Massey Hall, J.D. MacLachlan Building and Reynolds Building.
Two brief interruptions in service are expected.
Mar 25, 15:14 EDT
Two brief interruptions in service are expected.
Mar 25, 15:14 EDT
Mar 26, 2025
Completed -
The scheduled maintenance has been completed.
Mar 26, 08:00 EDT
Mar 26, 08:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 06:00 EDT
Mar 26, 06:00 EDT
Scheduled -
The CCS Student Information Systems team will be updating the Colleague UI server between 6:00 am and 8:00 am on Wednesday, March 26. Access to Colleague will be interrupted briefly during this maintenance.
WebAdvisor and Informer access will not be affected.
Mar 24, 14:00 EDT
WebAdvisor and Informer access will not be affected.
Mar 24, 14:00 EDT
Mar 25, 2025
Completed -
The scheduled maintenance has been completed.
Mar 25, 22:28 EDT
Mar 25, 22:28 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 21:00 EDT
Mar 25, 21:00 EDT
Scheduled -
On Tuesday , March 25th, 9:00 PM to 11:00 PM , we will be performing maintenance on our FootPrints ticketing system.
During this time frame, access to FootPrints services will not be available. Email requests sent to FootPrints during the maintenance will be queued and processed in timely manner once maintenance is complete.
We will be posting updates to CCS System Status web page during the maintenance.
For any questions or concerns , please contact the CCS Help Centre at x58888 or email 58888help@uoguelph.ca or visit http://www.uoguelph.ca/ccs/ccs-help
Thank you for your cooperation
Mar 24, 15:26 EDT
During this time frame, access to FootPrints services will not be available. Email requests sent to FootPrints during the maintenance will be queued and processed in timely manner once maintenance is complete.
We will be posting updates to CCS System Status web page during the maintenance.
For any questions or concerns , please contact the CCS Help Centre at x58888 or email 58888help@uoguelph.ca or visit http://www.uoguelph.ca/ccs/ccs-help
Thank you for your cooperation
Mar 24, 15:26 EDT
Completed -
The scheduled maintenance has been completed.
Mar 25, 08:02 EDT
Mar 25, 08:02 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 06:00 EDT
Mar 25, 06:00 EDT
Scheduled -
The wireless service at Guelph and Ridgetown campuses will be undergoing maintenance.
Two brief interruptions in service are expected.
Mar 21, 16:48 EDT
Two brief interruptions in service are expected.
Mar 21, 16:48 EDT
Completed -
The scheduled maintenance has been completed.
Mar 25, 08:02 EDT
Mar 25, 08:02 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 06:01 EDT
Mar 25, 06:01 EDT
Scheduled -
Drupal 7 web sites managed by CCS will be undergoing maintenance. No interruption in service is expected.
Mar 24, 04:53 EDT
Mar 24, 04:53 EDT
Completed -
The scheduled maintenance has been completed.
Mar 25, 08:01 EDT
Mar 25, 08:01 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 06:01 EDT
Mar 25, 06:01 EDT
Scheduled -
Neither ImageNow nor Content Apps will be available while maintenance is performed.
Mar 18, 10:20 EDT
Mar 18, 10:20 EDT
Completed -
The scheduled maintenance has been completed.
Mar 25, 08:00 EDT
Mar 25, 08:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 06:00 EDT
Mar 25, 06:00 EDT
Scheduled -
The service used to synchronize identities from the UofG on-premise Active Directory (AD) domain to Microsoft 365 (M365) will be undergoing maintenance. During the maintenance, no changes to the on-premise AD domain will be synchronize to M365 - all changes will be synchronized following the maintenance.
Please contact the CCS Help Centre at ithelp@uoguelph.ca or 519-824-4120 Ext. 58888 if you have any questions or concerns regarding this maintenance.
Mar 12, 14:56 EDT
Please contact the CCS Help Centre at ithelp@uoguelph.ca or 519-824-4120 Ext. 58888 if you have any questions or concerns regarding this maintenance.
Mar 12, 14:56 EDT
Mar 24, 2025
Completed -
The scheduled maintenance has been completed.
Mar 24, 08:00 EDT
Mar 24, 08:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 06:00 EDT
Mar 24, 06:00 EDT
Scheduled -
The CCS Student Information Systems team will be updating the Colleague UI server between 6:00 am and 8:00 am on Monday, March 24. Please avoid logging in to Colleague until after 8:00 am to avoid any interruptions to your access.
WebAdvisor and Informer will not be affected by this maintenance.
Mar 20, 11:25 EDT
WebAdvisor and Informer will not be affected by this maintenance.
Mar 20, 11:25 EDT
Mar 23, 2025
No incidents reported.
Mar 22, 2025
No incidents reported.
Mar 21, 2025
No incidents reported.
Mar 20, 2025
Completed -
The scheduled maintenance has been completed.
Mar 20, 11:10 EDT
Mar 20, 11:10 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 09:10 EDT
Mar 20, 09:10 EDT
Scheduled -
The CCS Storage and Backup team will be performing Network Maintenance on the PURE VM Storage Platform.
There is no expected impact to servers or users during this maintenance.
If you have concerns please contact the CCS Help Center by email to ithelp@uoguelph.ca.
Thank-you
Mar 19, 09:19 EDT
There is no expected impact to servers or users during this maintenance.
If you have concerns please contact the CCS Help Center by email to ithelp@uoguelph.ca.
Thank-you
Mar 19, 09:19 EDT
Completed -
The scheduled maintenance has been completed.
Mar 20, 08:01 EDT
Mar 20, 08:01 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 06:00 EDT
Mar 20, 06:00 EDT
Scheduled -
The service used to synchronize identities from the UofG on-premise Active Directory (AD) domain to Microsoft 365 (M365) will be undergoing maintenance. During the maintenance, no changes to the on-premise AD domain will be synchronize to M365 - all changes will be synchronized following the maintenance.
Please contact the CCS Help Centre at ithelp@uoguelph.ca or 519-824-4120 Ext. 58888 if you have any questions or concerns regarding this maintenance.
Mar 12, 14:54 EDT
Please contact the CCS Help Centre at ithelp@uoguelph.ca or 519-824-4120 Ext. 58888 if you have any questions or concerns regarding this maintenance.
Mar 12, 14:54 EDT
Completed -
The scheduled maintenance has been completed.
Mar 20, 08:00 EDT
Mar 20, 08:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 06:00 EDT
Mar 20, 06:00 EDT
Scheduled -
The wireless service at the Summerlee Science Complex building will be undergoing maintenance.
Two brief interruptions in service are expected.
Mar 7, 10:51 EST
Two brief interruptions in service are expected.
Mar 7, 10:51 EST