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All Systems Operational
About This Site
Bookmark this page! The University of Guelph IT System Status Page provides announcements and updates regarding IT-related incidents and maintenance at the University of Guelph. Users can view this page at all times, including during network outages. Users can also opt in for email, SMS and RSS notifications via the “Subscribe to Updates” button above.
Scheduled Maintenance
Microsoft 365 Synchronization Service Maintenance
Jan 23, 2025 06:00-08:00 EST
The service used to synchronize identities from the UofG on-premise Active Directory (AD) domain to Microsoft 365 (M365) will be undergoing maintenance. During the maintenance, no changes to the on-premise AD domain will be synchronize to M365 - all changes will be synchronized following the maintenance.
Please contact the CCS Help Centre at ithelp@uoguelph.ca or 519-824-4120 Ext. 58888 if you have any questions or concerns regarding this maintenance.
Posted on Jan 20, 2025 - 14:51 EST
Please contact the CCS Help Centre at ithelp@uoguelph.ca or 519-824-4120 Ext. 58888 if you have any questions or concerns regarding this maintenance.
Posted on Jan 20, 2025 - 14:51 EST
Past Incidents
Jan 22, 2025
No incidents reported today.
Jan 21, 2025
Completed -
The scheduled maintenance has been completed.
Jan 21, 08:01 EST
Jan 21, 08:01 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 05:00 EST
Jan 21, 05:00 EST
Scheduled -
The Database team will be performing Oracle APEX updates on the application server hosting APEX applications on Tuesday, January 21st, 5:00 am – 8:00am.
Finance Applications affected:
• ECS
• CIBC
• Grant and Budget
• SMC
Human Resources Applications affected:
• Access Control
• HRER
• Job Scheduler
• Time Entry
Jan 20, 10:26 EST
Finance Applications affected:
• ECS
• CIBC
• Grant and Budget
• SMC
Human Resources Applications affected:
• Access Control
• HRER
• Job Scheduler
• Time Entry
Jan 20, 10:26 EST
Completed -
The scheduled maintenance has been completed.
Jan 21, 08:00 EST
Jan 21, 08:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 06:00 EST
Jan 21, 06:00 EST
Scheduled -
The wireless service at following buildings will be undergoing maintenance: O.V.C. Mona Campbell Centre for Animal Cancer, O.V.C. James Archibald Small Animal Clinic , O.V.C. Biomedical Science , O.V.C. Stewart Building , O.V.C. Main Building and extension , and O.V.C. Lifetime Learning Centre.
One brief interruption in service is expected.
Jan 16, 12:17 EST
One brief interruption in service is expected.
Jan 16, 12:17 EST
Completed -
The scheduled maintenance has been completed.
Jan 21, 07:00 EST
Jan 21, 07:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 05:00 EST
Jan 21, 05:00 EST
Scheduled -
Drupal web sites managed by CCS will be undergoing maintenance. No interruption in service is expected.
Jan 17, 16:19 EST
Jan 17, 16:19 EST
Completed -
The scheduled maintenance has been completed.
Jan 21, 06:00 EST
Jan 21, 06:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 00:00 EST
Jan 21, 00:00 EST
Scheduled -
On Tuesday January 21 1st, from 12:00 am to 6:00 am, one of the University's Internet Service Providers (ISP) will be performing network maintenance on their infrastructure.
During this time, Internet access, Wired and Wireless network connectivity, and Telephony services at Gordon Hall Residence and Elora Research Station will be affected up to three hours.
All other areas of the Guelph campus and remote locations will not be affected. If you have any questions or concerns, please contact the CCS Help Center at x58888 or 58888help@uoguelph.ca.
Jan 17, 15:31 EST
During this time, Internet access, Wired and Wireless network connectivity, and Telephony services at Gordon Hall Residence and Elora Research Station will be affected up to three hours.
All other areas of the Guelph campus and remote locations will not be affected. If you have any questions or concerns, please contact the CCS Help Center at x58888 or 58888help@uoguelph.ca.
Jan 17, 15:31 EST
Jan 20, 2025
No incidents reported.
Jan 19, 2025
Completed -
The scheduled maintenance has been completed.
Jan 19, 02:00 EST
Jan 19, 02:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 23:00 EST
Jan 18, 23:00 EST
Scheduled -
On Saturday, January 18, 2025, from 11:00 pm to Sunday, January 19, 2025, until 2:00 am, CCS will perform network maintenance on the Next Generation Data Center. During this maintenance window, all resources hosted in the Next-Gen Data Center will experience a 5-minute brief interruption of communication with external resources, including DNS, the legacy VM and storage, campus networks, and the public Internet. Communication within NGDC and among NGDC resources will not be affected. Telephone services will not be affected.
The following highlights a few services which will have a brief outage of 5 minutes during the first hour of this maintenance.
• Wireless authentication
• VPN authentication
• O365 authentication, SSO
• Alumni CRM
• ImageNow
• U of G websites (including www.uoguelph.ca)
If you have any questions or concerns, please contact the CCS Help Center by email to ithelp@uoguelph.ca.
Jan 17, 10:04 EST
The following highlights a few services which will have a brief outage of 5 minutes during the first hour of this maintenance.
• Wireless authentication
• VPN authentication
• O365 authentication, SSO
• Alumni CRM
• ImageNow
• U of G websites (including www.uoguelph.ca)
If you have any questions or concerns, please contact the CCS Help Center by email to ithelp@uoguelph.ca.
Jan 17, 10:04 EST
Jan 18, 2025
Jan 17, 2025
No incidents reported.
Jan 16, 2025
Resolved -
This incident has been resolved.
Jan 16, 15:00 EST
Jan 16, 15:00 EST
Monitoring -
We are monitoring the applied fix.
Jan 16, 13:39 EST
Jan 16, 13:39 EST
Identified -
The issue has been identified and a fix has been applied.
Jan 16, 13:38 EST
Jan 16, 13:38 EST
Investigating -
We are experiencing an issue where certain web pages are occasionally loading slowly or are unable to load as of approximately 12:05 pm. We are currently investigating the cause of this issue.
We will provide updates on this page until resolution of the issue. Next update will be at approximately 2:00 pm.
We appreciate your patience and support as we work to resolve this issue.
Jan 16, 13:28 EST
We will provide updates on this page until resolution of the issue. Next update will be at approximately 2:00 pm.
We appreciate your patience and support as we work to resolve this issue.
Jan 16, 13:28 EST
Completed -
The scheduled maintenance has been completed.
Jan 16, 08:00 EST
Jan 16, 08:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 05:00 EST
Jan 16, 05:00 EST
Scheduled -
We will be performing APEX maintenance Thursday, January 16, 5:00am - 8:00am
Finance Applications affected:
• ECS
• CIBC
• Grant and Budget
• SMC
Human Resources Applications affected:
• Access Control
• HRER
• Job Scheduler
• Time Entry
Jan 14, 14:59 EST
Finance Applications affected:
• ECS
• CIBC
• Grant and Budget
• SMC
Human Resources Applications affected:
• Access Control
• HRER
• Job Scheduler
• Time Entry
Jan 14, 14:59 EST
Completed -
The scheduled maintenance has been completed.
Jan 16, 08:00 EST
Jan 16, 08:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 06:00 EST
Jan 16, 06:00 EST
Scheduled -
Neither ImageNow nor Content Apps will be available during this time.
Jan 7, 14:09 EST
Jan 7, 14:09 EST
Jan 15, 2025
No incidents reported.
Jan 14, 2025
Completed -
The scheduled maintenance has been completed.
Jan 14, 08:00 EST
Jan 14, 08:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 06:00 EST
Jan 14, 06:00 EST
Scheduled -
The wireless service at following buildings will be undergoing maintenance: Elora Swine Site, O.V.C. Clinical Research, Canadian Research Institute for Food Safety and O.V.C. Pathobiology / Animal Health Lab buildings.
One brief interruption in service is expected.
Jan 10, 10:58 EST
One brief interruption in service is expected.
Jan 10, 10:58 EST
Jan 13, 2025
No incidents reported.
Jan 12, 2025
No incidents reported.
Jan 11, 2025
No incidents reported.
Jan 10, 2025
No incidents reported.
Jan 9, 2025
No incidents reported.
Jan 8, 2025
No incidents reported.