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Bookmark this page! The University of Guelph IT System Status Page provides announcements and updates regarding IT-related incidents and maintenance at the University of Guelph. Users can view this page at all times, including during network outages. Users can also opt in for email, SMS and RSS notifications via the “Subscribe to Updates” button above.

Scheduled Maintenance

Central Directory (LDAP) Service Maintenance Mar 5, 2026 06:00-08:00 EST

The Central Directory (LDAP) service will be undergoing maintenance. No service interruption is expected.
Posted on Mar 03, 2026 - 09:24 EST

Guelph & Ridgetown Campuses - Scheduled Voice Maintenance Mar 5, 2026 06:00-08:00 EST

CCS will be performing maintenance on the Call Manager system on Mar 5th, 2026, between 6AM and 8AM.
• During this time, inbound/outbound calls will be unavailable for 10-30 seconds.
• No impact is expected to phone registration, internal calls, queue calls, or emergency/elevator phones.
• All services will be fully restored once the update is complete.
If you have questions or need support, please contact the CCS Help Centre at x58888 or email ithelp@uoguelph.ca or visit uoguel.ph/IThelp.
Posted on Mar 03, 2026 - 09:10 EST
Mar 4, 2026

No incidents reported today.

Mar 3, 2026
March 3/2026-Scheduled Maintenance: Cisco AnyConnect VPN Client Upgrade
Completed - The scheduled maintenance has been completed.
Mar 3, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 06:00 EST
Scheduled - On March 3/2026 between 6am and 8am, CCS will be performing scheduled maintenance activity on Perimeter VPN Firewall to upgrade the Cisco AnyConnect (Secure Client) VPN software to the latest version.

We do not expect any service interruption because of upgrade. After the upgrade, kindly reconnect to VPN as usual and new client version will automatically download and install.
Mar 2, 10:04 EST
Central Directory (LDAP) Service Maintenance
Completed - The scheduled maintenance has been completed.
Mar 3, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 06:00 EST
Scheduled - The Central Directory (LDAP) service will be undergoing maintenance. No service interruption is expected.
Feb 18, 16:24 EST
Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

Feb 26, 2026
Guest WiFi issues
Resolved - Services have remained stable since 2 pm. The incident is considered resolved.
Feb 26, 16:39 EST
Monitoring - Guest WiFi is fully available as of 2 pm.
CCS will continue to monitor services.

Thank you for your patience.
Feb 26, 14:41 EST
Investigating - We are experiencing issues with Guest WiFi access and are currently investigating the cause of this problem.

CCS will provide updates on this page until resolution of the issue.

We appreciate your patience and support as we work to resolve this issue.
Feb 26, 13:33 EST
Feb 25, 2026

No incidents reported.

Feb 24, 2026
CFS Active Directory Maintenance
Completed - The scheduled maintenance has been completed.
Feb 24, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 06:00 EST
Scheduled - The CFS Active Directory domain will be undergoing maintenance. No service interruption is expected.

The CFS Active Directory domain is the main Microsoft Windows Active Directory domain on campus. CFS AD is primarily used to authenticate users to computers and provide file and print services. It is also used to synchronize users and provide user authentication to other systems, such as secure WiFi (uog-wifi-secure and eduroam), VPN, and telephony and voicemail services.
Feb 13, 10:37 EST
Feb 23, 2026

No incidents reported.

Feb 22, 2026
Oracle (EBS) Migration and Maintenance
Completed - The scheduled maintenance has been completed.
Feb 22, 12:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 16:30 EST
Scheduled - The DB Team will be performing Oracle (EBS) migration/maintenance over the weekend.

Start: Friday, Feb 20 at 4.30pm
End: Sunday, Feb 22 at 12.00 noon

The following Financial Systems will not be available during this time:
Oracle (EBS)
ECS
Grant Budget
CIBC Report
PIES
Feb 13, 14:44 EST
Feb 21, 2026

No incidents reported.

Feb 20, 2026
Feb 19, 2026
Drupal Web Sites Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Feb 19, 23:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 21:00 EST
Scheduled - Drupal web sites managed by CCS will be undergoing maintenance. No interruption in service is expected.
Feb 19, 14:19 EST
Telephony Service Maintenance
Completed - The scheduled maintenance has been completed.
Feb 19, 08:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 06:01 EST
Scheduled - CCS will perform a reboot of the Telephony Voice routers.

Business Impact: No business impact is expected. Voice routers will be reloaded one at a time. While one router reboots, the other will remain active, maintaining uninterrupted voice services to HiCom devices, including emergency poles and elevator phones.

Expected User Impact:
Temporary loss of analog calling services on the HiCom system during router reboot.
Each router is expected to be offline for approximately 10–15 minutes.

If you have any questions or concerns, please contact the CCS Help Centre at x58888 or 58888help@uoguelph.ca.
Feb 18, 16:57 EST
Wireless Maintenance
Completed - The scheduled maintenance has been completed.
Feb 19, 08:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 06:01 EST
Scheduled - The wireless service at Guelph and Ridgetown campuses will be undergoing maintenance.

One brief interruption of wireless service is expected.
Feb 13, 09:25 EST
CFS Active Directory Maintenance
Completed - The scheduled maintenance has been completed.
Feb 19, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 06:00 EST
Scheduled - The CFS Active Directory domain will be undergoing maintenance. No service interruption is expected.

The CFS Active Directory domain is the main Microsoft Windows Active Directory domain on campus. CFS AD is primarily used to authenticate users to computers and provide file and print services. It is also used to synchronize users and provide user authentication to other systems, such as secure WiFi (uog-wifi-secure and eduroam), VPN, and telephony and voicemail services.
Feb 13, 10:36 EST
Campus Network Maintenance - DHCP/DNS Services - Feb 19th between 05:00 AM - 08:00 AM
Completed - The scheduled maintenance has been completed.
Feb 19, 07:53 EST
Update - We are continuing to verify the maintenance items.
Feb 19, 07:53 EST
Verifying - Verification is currently underway for the maintenance items.
Feb 19, 07:52 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 05:00 EST
Scheduled - On Thursday, Feb 19th, between 05:00 AM and 08:00 AM, the CCS Network Infrastructure team will be performing maintenance on our DNS/DHCP service.

We anticipate minimal interruptions in DHCP/DNS service during the maintenance window.
Feb 18, 11:39 EST
Feb 18, 2026

No incidents reported.

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