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About This Site
Bookmark this page! The University of Guelph IT System Status Page provides announcements and updates regarding IT-related incidents and maintenance at the University of Guelph. Users can view this page at all times, including during network outages. Users can also opt in for email, SMS and RSS notifications via the “Subscribe to Updates” button above.
Scheduled Maintenance
Web Access Management/Single Sign On Maintenance
Jun 18, 04:30-06:30 EDT
The Web Access Management/Single Sign On (WAM/SSO) service will be undergoing maintenance.
No interruption in service is expected.
For more information please contact the CCS Help Centre at x58888 or email 58888help@uoguelph.ca or visit http://www.uoguelph.ca/ccs/ccs-help.
Posted on Jun 14, 17:03 EDT
No interruption in service is expected.
For more information please contact the CCS Help Centre at x58888 or email 58888help@uoguelph.ca or visit http://www.uoguelph.ca/ccs/ccs-help.
Posted on Jun 14, 17:03 EDT
Password Management Service Maintenance
Jun 18, 04:45-05:45 EDT
The Password Management Service will be undergoing maintenance.
The service will be unavailable during the maintenance.
For more information please contact the CCS Help Centre at x58888 or email 58888help@uoguelph.ca or visit http://www.uoguelph.ca/ccs/ccs-help.
Posted on Jun 13, 16:42 EDT
The service will be unavailable during the maintenance.
For more information please contact the CCS Help Centre at x58888 or email 58888help@uoguelph.ca or visit http://www.uoguelph.ca/ccs/ccs-help.
Posted on Jun 13, 16:42 EDT
Wireless Authentication Servers Maintenance
Jun 18, 06:00-08:00 EDT
On Tuesday, June 18, from 6:00am to 8:00am, CCS will be performing database maintenance on wireless authentication servers. No service interruption is expected during this window.
If you have any questions or concerns, please contact the CCS Help Centre at x58888 or 58888help@uoguelph.ca.
Posted on Jun 13, 10:25 EDT
If you have any questions or concerns, please contact the CCS Help Centre at x58888 or 58888help@uoguelph.ca.
Posted on Jun 13, 10:25 EDT
Telephone System Maintenance
Jun 21, 20:30-23:59 EDT
On Saturday, June 22 beginning at 4:00 PM and ending at 8:00 AM Sunday morning, CCS is planning on performing maintenance on the campus telephone system. During this time vendor recommended updates will be applied. These updates are required in order to prevent the telephone system from becoming unavailable during additional upcoming maintenance activities. During this maintenance window, all telephone services will be unavailable for a period of approximately 30 minutes with an additional 60 minutes of reduced functionality once telephone service is restored. During this time of reduced functionality, features like hold and transfer will be unavailable. It is expected that the aforementioned 30 minute service impact will occur between Saturday 11:30PM and Sunday 3:30 AM, however, the exact times will vary.
In support of the above maintenance activity, CCS will also be performing maintenance on Friday, June 21 (8:30 PM to 11:59 PM) and Sunday, June 23 (8:00 PM to 11:59 PM). During this time, telephone servers will be prepared and restarted. During the restart portion of the maintenance window, telephones will quickly re-register to the next available server. On-campus calls in progress will not be affected, however, off-campus calls will be terminated as off-campus telephone lines complete the re-registration process. Care will be taken to complete the restarts at a time when minimal off-campus calls are in progress.
During the maintenance activities current status, including telephone service functionality, will be posted to uoguelph.statuspage.io.
For more information please contact the CCS Help Centre at x58888 or email 58888help@uoguelph.ca or visit http://www.uoguelph.ca/ccs/ccs-help.
Posted on Jun 7, 16:26 EDT
In support of the above maintenance activity, CCS will also be performing maintenance on Friday, June 21 (8:30 PM to 11:59 PM) and Sunday, June 23 (8:00 PM to 11:59 PM). During this time, telephone servers will be prepared and restarted. During the restart portion of the maintenance window, telephones will quickly re-register to the next available server. On-campus calls in progress will not be affected, however, off-campus calls will be terminated as off-campus telephone lines complete the re-registration process. Care will be taken to complete the restarts at a time when minimal off-campus calls are in progress.
During the maintenance activities current status, including telephone service functionality, will be posted to uoguelph.statuspage.io.
For more information please contact the CCS Help Centre at x58888 or email 58888help@uoguelph.ca or visit http://www.uoguelph.ca/ccs/ccs-help.
Posted on Jun 7, 16:26 EDT
Telephone System Maintenance
Jun 22, 16:00 - Jun 23, 08:00 EDT
On Saturday, June 22 beginning at 4:00 PM and ending at 8:00 AM Sunday morning, CCS is planning on performing maintenance on the campus telephone system. During this time vendor recommended updates will be applied. These updates are required in order to prevent the telephone system from becoming unavailable during additional upcoming maintenance activities. During this maintenance window, all telephone services will be unavailable for a period of approximately 30 minutes with an additional 60 minutes of reduced functionality once telephone service is restored. During this time of reduced functionality, features like hold and transfer will be unavailable. It is expected that the aforementioned 30 minute service impact will occur between Saturday 11:30PM and Sunday 3:30 AM, however, the exact times will vary.
In support of the above maintenance activity, CCS will also be performing maintenance on Friday, June 21 (8:30 PM to 11:59 PM) and Sunday, June 23 (8:00 PM to 11:59 PM). During this time, telephone servers will be prepared and restarted. During the restart portion of the maintenance window, telephones will quickly re-register to the next available server. On-campus calls in progress will not be affected, however, off-campus calls will be terminated as off-campus telephone lines complete the re-registration process. Care will be taken to complete the restarts at a time when minimal off-campus calls are in progress.
During the maintenance activities current status, including telephone service functionality, will be posted to uoguelph.statuspage.io.
For more information please contact the CCS Help Centre at x58888 or email 58888help@uoguelph.ca or visit http://www.uoguelph.ca/ccs/ccs-help.
Posted on Jun 7, 16:30 EDT
In support of the above maintenance activity, CCS will also be performing maintenance on Friday, June 21 (8:30 PM to 11:59 PM) and Sunday, June 23 (8:00 PM to 11:59 PM). During this time, telephone servers will be prepared and restarted. During the restart portion of the maintenance window, telephones will quickly re-register to the next available server. On-campus calls in progress will not be affected, however, off-campus calls will be terminated as off-campus telephone lines complete the re-registration process. Care will be taken to complete the restarts at a time when minimal off-campus calls are in progress.
During the maintenance activities current status, including telephone service functionality, will be posted to uoguelph.statuspage.io.
For more information please contact the CCS Help Centre at x58888 or email 58888help@uoguelph.ca or visit http://www.uoguelph.ca/ccs/ccs-help.
Posted on Jun 7, 16:30 EDT
Telephone System Maintenance
Jun 23, 20:00-23:59 EDT
On Saturday, June 22 beginning at 4:00 PM and ending at 8:00 AM Sunday morning, CCS is planning on performing maintenance on the campus telephone system. During this time vendor recommended updates will be applied. These updates are required in order to prevent the telephone system from becoming unavailable during additional upcoming maintenance activities. During this maintenance window, all telephone services will be unavailable for a period of approximately 30 minutes with an additional 60 minutes of reduced functionality once telephone service is restored. During this time of reduced functionality, features like hold and transfer will be unavailable. It is expected that the aforementioned 30 minute service impact will occur between Saturday 11:30PM and Sunday 3:30 AM, however, the exact times will vary.
In support of the above maintenance activity, CCS will also be performing maintenance on Friday, June 21 (8:30 PM to 11:59 PM) and Sunday, June 23 (8:00 PM to 11:59 PM). During this time, telephone servers will be prepared and restarted. During the restart portion of the maintenance window, telephones will quickly re-register to the next available server. On-campus calls in progress will not be affected, however, off-campus calls will be terminated as off-campus telephone lines complete the re-registration process. Care will be taken to complete the restarts at a time when minimal off-campus calls are in progress.
During the maintenance activities current status, including telephone service functionality, will be posted to uoguelph.statuspage.io.
For more information please contact the CCS Help Centre at x58888 or email 58888help@uoguelph.ca or visit http://www.uoguelph.ca/ccs/ccs-help.
Posted on Jun 7, 16:31 EDT
In support of the above maintenance activity, CCS will also be performing maintenance on Friday, June 21 (8:30 PM to 11:59 PM) and Sunday, June 23 (8:00 PM to 11:59 PM). During this time, telephone servers will be prepared and restarted. During the restart portion of the maintenance window, telephones will quickly re-register to the next available server. On-campus calls in progress will not be affected, however, off-campus calls will be terminated as off-campus telephone lines complete the re-registration process. Care will be taken to complete the restarts at a time when minimal off-campus calls are in progress.
During the maintenance activities current status, including telephone service functionality, will be posted to uoguelph.statuspage.io.
For more information please contact the CCS Help Centre at x58888 or email 58888help@uoguelph.ca or visit http://www.uoguelph.ca/ccs/ccs-help.
Posted on Jun 7, 16:31 EDT
Password Management Service Maintenance
Jun 25, 06:00-08:00 EDT
The database tier for the Password Management Service will be undergoing maintenance.
The Password Management Service service will be unavailable during the maintenance.
For more information please contact the CCS Help Centre at x58888 or email 58888help@uoguelph.ca or visit http://www.uoguelph.ca/ccs/ccs-help.
Posted on Jun 14, 17:06 EDT
The Password Management Service service will be unavailable during the maintenance.
For more information please contact the CCS Help Centre at x58888 or email 58888help@uoguelph.ca or visit http://www.uoguelph.ca/ccs/ccs-help.
Posted on Jun 14, 17:06 EDT
Web Access Management/Single Sign On Maintenance
Jul 11, 04:00-06:00 EDT
The Web Access Management/Single Sign On (WAM/SSO) service will be undergoing maintenance.
No interruption in service is expected.
For more information please contact the CCS Help Centre at x58888 or email 58888help@uoguelph.ca or visit http://www.uoguelph.ca/ccs/ccs-help.
Posted on Jun 15, 07:53 EDT
No interruption in service is expected.
For more information please contact the CCS Help Centre at x58888 or email 58888help@uoguelph.ca or visit http://www.uoguelph.ca/ccs/ccs-help.
Posted on Jun 15, 07:53 EDT