During the following maintenance windows, CCS will be performing vendor recommended network switch firmware upgrades to prevent unexpected network issues. Short interruptions in data (wired and wireless) and voice services are expected at these locations during these windows. All services will be available by 8am.

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Tuesday May 14th(6-8am):
South Residence, East Residence, East Townhouses, Watson Hall, Lambton Hall, Lennox-Addington Hall, Mills Hall, Maids Hall.

Thursday May 16th(6-8am):
Crop Science Building, Institute of Ichthyology, Child Care and Learning Centre, Federal Building, Landscape Architecture, MacNaughton Building, McLaughlin Library, Thermal Energy Storage System Tank, President’s Residence, Animal Science and Nutrition, Central Utilities Plant.

Thursday May 23th(6-8am):
East Village Townhall , Johnston Hall, Alumni House, CLSF, Fueling Station, Summerlee Science Complex, University Centre, W.F. Mitchell Athletics Centre, War Memorial Hall, Rozanski Hall, Hagen Aqualab, Alumni Stadium.

Thursday May 28th(6-8am):
Mackinnon Building and Extension, J. D. MacLachlan Building, Macdonald Institute, Macdonald Hall, Macdonald Stewart Hall/Addition, Alexander Hall, J. C. Hersey Building and Portable, John T. Powell Building, Reynolds Building, Graham Hall, H. L. Hutt Building, Canadian Research Institute for Food Safety (CRIFS), OVC Main Building and Addition, OVC Biomedical Science, OVC Main Animal Holding, OVC Pathobiology / Animal Health Lab Building, Maintenance 1, OVC McNabb House, The Edmund C. Bovey Administration Building, The Edmund C. Bovey Laboratory Building, Bovery Greenhouse, Plant Growth Facilities Building, The Arboretum Centre, Central Animal Facility, Production Animal Isolation Unit.


If you have any questions or concerns, please contact the CCS Help Centre at x58888 or 58888help@uoguelph.ca.
Posted on May 8, 12:39 EDT

The CCS Telephony Service will be undergoing maintenance on May 23rd Thursday between 6:30 AM and 8:00 AM for applying hotfixes to the speech attendant servers, this server is responsible for the dial by name feature when we press "0" at the university mainline 5198244120. We are not expecting any service outage during this maintenance.

For more information please contact the CCS Help Centre at x58888 or email 58888help@uoguelph.ca or visit http://www.uoguelph.ca/ccs/ccs-help.
Posted on May 16, 10:21 EDT

On Friday, May 24 beginning at 9:00PM and ending at 8:00AM on Saturday morning, CCS will be performing maintenance on the campus telephone system. During this time vendor recommended database updates will be applied and a restart of all telephone servers will be required. During the restart portion of the maintenance window, telephones will quickly re-register to the next available server. On-campus calls in progress will not be affected, however, off-campus calls will be terminated as off-campus telephone lines complete the re-registration process. Care will be taken to complete the restarts at a time when minimal off-campus calls are in progress.

For more information please contact the CCS Help Centre at x58888 or email 58888help@uoguelph.ca or visit http://www.uoguelph.ca/ccs/ccs-help.
Posted on May 17, 15:05 EDT

CCS is planning to upgrade the hardware supporting our Colleague database and application server on Saturday, May 25.

This upgrade is necessary so that we can improve the time it takes for Colleague to process larger amounts of data and make changes like increasing the number of students that can register at a time.

WebAdvisor, Colleague UI, and Informer will be unreachable for several hours between 6:00 a.m. and 12:00 p.m. on May 25 during this upgrade.

For more information please contact the CCS Help Centre at x58888 or email ITHelp@uoguelph.ca or visit http://www.uoguelph.ca/ccs/ccs-help.
Posted on May 16, 10:58 EDT

During the following maintenance windows, CCS will be performing vendor recommended network switch firmware upgrades to prevent unexpected network issues. Short interruptions in data (wired and wireless) and voice services are expected at these locations during these windows. All services will be available by 8am.

----------------------------------------------------
Tuesday May 14th(6-8am):
South Residence, East Residence, East Townhouses, Watson Hall, Lambton Hall, Lennox-Addington Hall, Mills Hall, Maids Hall.

Thursday May 16th(6-8am):
Crop Science Building, Institute of Ichthyology, Child Care and Learning Centre, Federal Building, Landscape Architecture, MacNaughton Building, McLaughlin Library, Thermal Energy Storage System Tank, President’s Residence, Animal Science and Nutrition, Central Utilities Plant.

Thursday May 23th(6-8am):
East Village Townhall , Johnston Hall, Alumni House, CLSF, Fueling Station, Summerlee Science Complex, University Centre, W.F. Mitchell Athletics Centre, War Memorial Hall, Rozanski Hall, Hagen Aqualab, Alumni Stadium.

Thursday May 28th(6-8am):
Mackinnon Building and Extension, J. D. MacLachlan Building, Macdonald Institute, Macdonald Hall, Macdonald Stewart Hall/Addition, Alexander Hall, J. C. Hersey Building and Portable, John T. Powell Building, Reynolds Building, Graham Hall, H. L. Hutt Building, Canadian Research Institute for Food Safety (CRIFS), OVC Main Building and Addition, OVC Biomedical Science, OVC Main Animal Holding, OVC Pathobiology / Animal Health Lab Building, Maintenance 1, OVC McNabb House, The Edmund C. Bovey Administration Building, The Edmund C. Bovey Laboratory Building, Bovery Greenhouse, Plant Growth Facilities Building, The Arboretum Centre, Central Animal Facility, Production Animal Isolation Unit.


If you have any questions or concerns, please contact the CCS Help Centre at x58888 or 58888help@uoguelph.ca.
Posted on May 8, 12:40 EDT