University of Guelph IT System Status

All Systems Operational

About This Site

Bookmark this page! The University of Guelph IT System Status Page provides announcements and updates regarding IT-related incidents and maintenance at the University of Guelph. Users can view this page at all times, including during network outages. Users can also opt in for email, SMS and RSS notifications via the “Subscribe to Updates” button above.

Scheduled Maintenance

Federated Access Management (Shibboleth IdP) Maintenance Apr 13, 06:00-08:00 EDT

The Federated Access Management (Shibboleth IdP) service will be undergoing maintenance. No downtime is expected.

The Federated Access Management (Shibboleth IdP) service provides authentication or web single sign-on to many services on campus, including (but not limited to): Gryph Mail/Office 365, Online Surveys (Qualtrics), WebEx, Software Distribution, Library Off-Campus Sign-on, Library Course Reserve, Gryph Life, and the OpenEd Student Portal.
Posted on Apr 1, 12:15 EDT

Past Incidents

Apr 11, 2021

No incidents reported today.

Apr 10, 2021

Campus DNS DHCP servers hardware upgrade.

Completed - The scheduled maintenance has been completed.
Apr 10, 01:35 EDT

Verifying - Verification is currently underway for the maintenance items.
Apr 10, 01:27 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 00:01 EDT

Scheduled - On Saturday April 10, from 12:01 AM to 05:00 AM, CCS will be performing hardware upgrade on Campus DNS and DHCP servers. No service interruptions is expected. If you have any question or concerns, please contact the CCS Help Center by email to ithelp@uoguelph.ca.
Apr 5, 15:51 EDT

Apr 9, 2021

No incidents reported.

Apr 8, 2021

Gryph Forms Production Service Unavailable

Resolved - Hello all, the issues have been resolved and the Gryph Forms production environment is now back up and running. Thank you for your patience.
Apr 8, 08:40 EDT

Investigating - Hello all, after an upgrade attempt to our Gryph Forms system, we have found a database connection error which is currently making the service unavailable. We are currently investigating the issue and hoping to have this issue resolved as soon as possible. Your patience is appreciated.
Apr 8, 07:30 EDT

Web Access Management/Single Sign On Maintenance

Completed - The scheduled maintenance has been completed.
Apr 8, 08:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 06:00 EDT

Scheduled - The Web Access Management/Single Sign On (WAM/SSO) service will be undergoing maintenance.

No interruption in service is expected.
Apr 1, 11:38 EDT

Apr 7, 2021

No incidents reported.

Apr 6, 2021

No incidents reported.

Apr 5, 2021

Federated Access Management (Shibboleth IdP) Maintenance

Completed - The scheduled maintenance has been completed.
Apr 5, 08:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 5, 06:00 EDT

Scheduled - The Federated Access Management (Shibboleth IdP) service will be undergoing maintenance. No downtime is expected.

The Federated Access Management (Shibboleth IdP) service provides authentication or web single sign-on to many services on campus, including (but not limited to): Gryph Mail/Office 365, Online Surveys (Qualtrics), WebEx, Software Distribution, Library Off-Campus Sign-on, Library Course Reserve, Gryph Life, and the OpenEd Student Portal.
Mar 31, 09:57 EDT

Apr 4, 2021

No incidents reported.

Apr 3, 2021

No incidents reported.

Apr 2, 2021

No incidents reported.

Apr 1, 2021

CCS Next Gen Data Centre (NGDC) Maintenance - Thursday April 1st, 9:30 AM - 2:30 PM

Completed - The scheduled maintenance has been completed.
Apr 1, 14:30 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 09:30 EDT

Scheduled - On Thursday April 1st, between 9:30 AM - 2:30 PM EST. CCS will be performing standard maintenance for the ACI Network environment in the Next Generation Data Centre (NGDC). There will be no service downtime required, the changes are transparent.

If you have any questions or concerns, please contact the CCS Help Center by email to ithelp@uoguelph.ca.
Mar 29, 09:42 EDT

Mar 31, 2021

No incidents reported.

Mar 30, 2021

No incidents reported.

Mar 29, 2021

No incidents reported.

Mar 28, 2021

No incidents reported.