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Bookmark this page! The University of Guelph IT System Status Page provides announcements and updates regarding IT-related incidents and maintenance at the University of Guelph. Users can view this page at all times, including during network outages. Users can also opt in for email, SMS and RSS notifications via the “Subscribe to Updates” button above.

Scheduled Maintenance

Oracle (EBS) - Maintenance Nov 13, 2026 16:30-20:30 EST

The Database and Systems teams will be performing Oracle EBS App maintenance on Friday, November 13, 4:30pm-8:30pm
Posted on Nov 09, 2026 - 15:27 EST

CCS Next Generation Data Center Network Maintenance: Friday, November 13 at 10:00 PM to Saturday, November 14 at 1:00 AM Nov 13, 2026 22:00 - Nov 14, 2026 01:00 EST

From Friday, November 13 at 10:00 PM to Saturday, November 14 at 1:00 AM, CCS will perform maintenance on the Next Generation Data Centre network infrastructure.

This maintenance window represents the final phase of seven planned maintenance activities. As with the previous maintenance windows, no service disruptions are expected, as all systems have redundant network connections.

If you have any questions or concerns, please contact the CCS Help Centre at ithelp@uoguelph.ca.
Posted on Nov 09, 2026 - 14:29 EST

Gryphons at Work (GAW) Scheduled Maintenance Nov 13, 2026 23:00 - Nov 14, 2026 06:00 EST

The Gryphons at Work (GAW) HR Management System will undergo maintenance. A 7-hour interruption in service is expected. Gryphons at Work will not be accessible during this window.
Posted on Nov 11, 2026 - 14:50 EST

Campus Distribution Switch Maintenance (2 - 2) 8:00 PM to 10:00 PM on Saturday, November 14th Nov 14, 2026 20:00-22:00 EST

Computing and Communication Services (CCS) will perform essential maintenance on the campus network 8:00 PM to 10:00 PM on Saturday, November 14th. This is the final phase of two planned maintenance activities. No interruption to network services is expected during this maintenance window.

If you have any questions or concerns, please contact the CCS Help Centre at 58888help@uoguelph.ca or extension 58888.
Posted on Nov 11, 2026 - 09:55 EST

Wireless Maintenance Nov 14, 2026 22:00 - Nov 15, 2026 01:00 EST

The wireless service at Guelph and Ridgetown campuses will be undergoing maintenance.

Several brief interruptions in wireless service are expected.
Posted on Nov 03, 2026 - 11:09 EST

Wireless Authentication Servers Maintenance Nov 19, 2026 06:00-08:00 EST

The wireless authentication servers will be undergoing maintenance.

Short interruptions in wireless authentication service are expected.
Posted on Nov 11, 2026 - 09:57 EST

Oracle (EBS) - Maintenance Nov 20, 2026 16:30-19:30 EST

The Database and Systems teams will be performing Oracle EBS Database maintenance on Friday, November 20, 4:30pm-7:30pm
Posted on Nov 09, 2026 - 15:29 EST

Wireless Authentication Servers Maintenance Nov 26, 2026 06:00-08:00 EST

The wireless authentication servers will be undergoing maintenance.

Short interruptions in wireless service are expected.
Posted on Nov 11, 2026 - 09:58 EST

Nov 12, 2026

Drupal Web Sites Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 12, 08:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 06:00 EST
Scheduled - Drupal web sites managed by CCS will be undergoing maintenance. No interruption in service is expected.
Nov 11, 15:48 EST
Oracle (EBS) - Maintenance
Completed - The scheduled maintenance has been completed.
Nov 12, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 06:01 EST
Scheduled - The Database and Systems teams will be performing maintenance to the EBS Operating System upgrade on Thursday, November 12th 6am-8am.
Nov 9, 15:25 EST

Nov 11, 2026

No incidents reported.

Nov 10, 2026

No incidents reported.

Nov 9, 2026

Oracle Apex Maintenance
Completed - The scheduled maintenance has been completed.
Nov 9, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 04:00 EST
Scheduled - The Database team will be performing Oracle APEX related maintenance.

Finance Applications affected:
• ECS
• CIBC
• Cognos
• FRS
• Grant and Budget
• SMC
• PIES
• RRV
• OneForm
• FinSAS

Human Resources Applications affected:
• Access Control
• HRER
• T4A
Nov 4, 11:11 EST

Nov 8, 2026

No incidents reported.

Nov 7, 2026

Phone service issues
Resolved - The issue affecting quque phone services has been resolved, and services have been restored to normal operation.
Nov 7, 16:59 EST
Identified - The issue has been identified, and our technical teams are working to implement a fix.
Nov 7, 13:39 EST
Investigating - We are currently experiencing an issue affecting some phone services. Our technical team is investigating and working to restore service.

Further updates will be provided as information becomes available.

We apologize for the disruption and appreciate your patience
Nov 7, 13:26 EST

Nov 6, 2026

Scheduled Voice Maintenance
Completed - The scheduled maintenance has been completed.
Nov 6, 23:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 21:00 EST
Scheduled - CCS NI will be performing certificate renew on the UCCX system on Nov 6th, 2026, between 9PM and 11PM.

No impact is expected to phone registration, inbound/outbound calls and emergency/elevator phones.

If you have questions or need support, please contact the CCS Help Centre at x58888 or email ithelp@uoguelph.ca or visit uoguel.ph/IThelp.

Best regards,
Oct 29, 13:46 EDT
Campus Distribution Switch Maintenance (1 - 2) 8:00 PM to 11:00 PM on Friday, November 6th
Completed - The scheduled maintenance has been completed.
Nov 6, 23:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 20:00 EST
Scheduled - Computing and Communication Services (CCS) will perform essential maintenance on the campus network from 8:00 PM to 11:00 PM on Friday, November 6th. This is the first one of the series of two maintenances, the second one will be scheduled soon.

No interruption to network services is expected during this maintenance window.

If you have any questions or concerns, please contact the CCS Help Centre at 58888help@uoguelph.ca or extension 58888.
Nov 2, 10:22 EST
Oracle Apex Maintenance
Completed - The scheduled maintenance has been completed.
Nov 6, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 06:01 EST
Scheduled - The Database team will be performing Oracle APEX related maintenance.

Finance Applications affected:
• ECS
• CIBC
• Cognos
• FRS
• Grant and Budget
• SMC
• PIES
• RRV
• OneForm
• FinSAS

Human Resources Applications affected:
• Access Control
• HRER
• T4A
Nov 4, 11:12 EST
ISP Maintenance at Elora sites November 6th 12am - 6am
Completed - The scheduled maintenance has been completed.
Nov 6, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 00:00 EST
Scheduled - On Friday November 6th, from 12am to 6am. One of the Universities Internet Service Providers (ISP) will be performing network maintenance at Elora. During this time, Internet access, Wired and Wireless network connectivity and Telephony services at Elora Research Station will be affected up to one hour.

All other areas of the Guelph campus and remote locations will not be affected. If you have any questions or concerns, please contact the CCS Help Center at x58888 or 58888help@uoguelph.ca.
Oct 30, 08:33 EDT

Nov 5, 2026

GaW Time & Scheduling - UKG Maintenance
Completed - The scheduled maintenance has been completed.
Nov 5, 04:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 00:00 EST
Scheduled - UKG will be performing scheduled maintenance on November 5, 2026 12:00 AM EST to November 5, 2026 4:00 AM EST.
Normal functionality is expected to continue, however there could be brief interruptions or slow response times during this 4 hour window.
Nov 3, 13:29 EST

Nov 4, 2026

No incidents reported.

Nov 3, 2026

Wireless Maintenance At Animal Science and Nutrition Building
Completed - The scheduled maintenance has been completed.
Nov 3, 08:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 06:00 EST
Scheduled - The wireless service at the Animal Science and Nutrition Building will be undergoing maintenance.

Two short interruptions in service is expected.
Oct 28, 13:31 EDT
Student Information Systems - WebAdvisor Maintenance
Completed - The scheduled maintenance has been completed.
Nov 3, 08:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 06:01 EST
Scheduled - There will be a short disruption to WebAdvisor access during this maintenance.
Oct 30, 10:12 EDT
Network Switches Upgrade
Completed - The scheduled maintenance has been completed.
Nov 3, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 06:00 EST
Scheduled - The network switches at the following buildings will be undergoing upgrade maintenance: OMAFRA(504,505), OVCM(039), PAHL(089), PGFB(082), PHCF(093), PRES(005), RAITHBY(022), RI(092), RICH(018), RJHC(231), ROZH(142), SB(45), SRES(072), SSC(140), STDM(178), THRN(159), TRENT(059), UC(158), VSER(054), WMEM(009), ZAV(021), ZOOB(035).

One 20-minute interruption in network service is expected.
Oct 19, 15:19 EDT

Nov 2, 2026

Listserv - Internal Errors
Resolved - This incident has been resolved.
Nov 2, 09:15 EST
Identified - Listserv is experience issues that will require a brief outage of approximately 30 minutes to resolve. This maintenance is targeted for 9:30 AM this morning (30-Oct-2026).

We apologize for any inconvenience this may cause.
Oct 30, 09:15 EDT

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

Campus Network Maintenance: Oct 30th 8 PM - 11 PM
Completed - The scheduled maintenance has been completed.
Oct 30, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 20:00 EDT
Scheduled - On Friday, October 30, from 8:00 PM to 11:00 PM, CCS will be performing scheduled maintenance on the campus network core switches.

No interruption to network services is expected during this maintenance window.

If you have any questions or concerns, please contact the CCS Help Centre at 58888help@uoguelph.ca or extension 58888.
Oct 26, 14:58 EDT
Student Information Systems - WebAdvisor Maintenance
Completed - The scheduled maintenance has been completed.
Oct 30, 10:10 EDT
Scheduled - We do not anticipate any disruption to WebAdvisor access during this maintenance.
Oct 26, 15:26 EDT

Oct 29, 2026

CCS Rubrik Data Protection Platform Security Patch
Completed - The scheduled maintenance has been completed.
Oct 29, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 08:02 EDT
Scheduled - Please be advised that on Thursday October 29th, 2026 between 08:00 AM and 12:00 noon CCS Systems Management will be applying a security patch to the Rubrik Data Protection Platform.

There is no expected impact to backup services, however if you have any questions or concerns, please contact the CCS Help Center at x58003 or email ithelp@uoguelph.ca
Oct 28, 13:41 EDT
Listserv/Maestro Updates
Completed - The scheduled maintenance has been completed.
Oct 29, 08:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 06:02 EDT
Scheduled - We will be updating Listserv and Maestro with the latest patch releases. The services will be unavailable during the update. Any messages sent to Listserv during this time will be queued for delivery once the maintenance is complete.
Oct 27, 13:29 EDT
Network Switches Upgrade
Completed - The scheduled maintenance has been completed.
Oct 29, 08:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 06:00 EDT
Scheduled - The network switches at the following buildings will be undergoing upgrade maintenance: Fuel_Stn(410), FVMI(046), GCTR(075), GENB(056), AFH(099), GFTC(088), GTIF(502), HBRC(245), HHGC(083), ICS(151), JASAC(044), JNHN(011), LA(051), LLC(077), MAC(002), MACN(073), MACS(112), MASS(024), MCKN(068), MINS(001), MLIB(071), MNT2(057), NH(252), 95 Stone Road.

One 20-minute interruption in network service is expected.
Oct 19, 15:17 EDT
CFS Active Directory Maintenance
Completed - The scheduled maintenance has been completed.
Oct 29, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 06:01 EDT
Scheduled - The CFS Active Directory domain will be undergoing maintenance. No service interruption is expected.

The CFS Active Directory domain is the main Microsoft Windows Active Directory domain on campus. CFS AD is primarily used to authenticate users to computers and provide file and print services. It is also used to synchronize users and provide user authentication to other systems, such as secure WiFi (uog-wifi-secure and eduroam), VPN, and telephony and voicemail services.
Oct 26, 13:23 EDT
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