Most Office 365 client apps use what is called 'modern authentication' for making a secure connection to your email, OneDrive, etc. When the university switched to Office 365, Outlook could only use 'basic authentication' to connect. Since then, modern authentication has also been set up for Outlook but it has not been turned on. Later this year, Microsoft will make modern authentication mandatory for Outlook clients and we need to be ready for that.

In preparation, we will enable modern authentication on Tuesday, 15-Jun-2021 between 6:00AM and 8:00AM. The Outlook desktop software will automatically switch to use this more secure connection method.

No issues are anticipated because of this update. We will still be closely monitoring the outcome of this change. Please contact the helpdesk (ithelp@uoguelph.ca or 519.824.4120 x58888) if individuals in your area do encounter problems or if you have questions/concerns.
Posted on Jun 11, 14:15 EDT

On Tuesday, June 15th 2021, between 6am and 8 am, CCS will be performing a vendor recommended firmware upgrade on the Campus Internet Firewall Pair to address Vendor identified vulnerability.
Upgrade on perimeter firewall will be performed on the standby firewall first, followed by the primary node once the standby unit is fully rebooted and operational.

No service impact is expected during upgrade process.

For more information, please contact the CCS Help Centre at x58888 or email 58888help@uoguelph.ca.
Posted on Jun 11, 10:53 EDT

The Federated Access Management (Shibboleth IdP) service will be undergoing maintenance. No downtime is expected.

The Federated Access Management (Shibboleth IdP) service provides authentication or web single sign-on to many services on campus, including (but not limited to): Gryph Mail/Office 365, Online Surveys (Qualtrics), WebEx, Software Distribution, Library Off-Campus Sign-on, Library Course Reserve, Gryph Life, and the OpenEd Student Portal.
Posted on Jun 1, 17:13 EDT

The Federated Access Management (Shibboleth IdP) service will be undergoing maintenance. No downtime is expected.

The Federated Access Management (Shibboleth IdP) service provides authentication or web single sign-on to many services on campus, including (but not limited to): Gryph Mail/Office 365, Online Surveys (Qualtrics), WebEx, Software Distribution, Library Off-Campus Sign-on, Library Course Reserve, Gryph Life, and the OpenEd Student Portal.
Posted on Jun 1, 17:14 EDT

As part of continuous efforts to ensure the availability, reliability and performance of Guest Internet Access, CCS will be replacing NAC (Network Access Control) Systems on June 19(Saturday) between 12:01am-6am.

This change is part of NAC lifecycle refresh and will also enhance our network device visibility and security.

During the maintenance, access to Guest Login Page will be impacted for a brief period.

• Students using Resnet connection, will be required to re-login.
• Guest users, using Guest Wi-Fi will be required to re-login.


If you have any questions, please reach out to the CCS Help Centre at IThelp@uoguelph.ca or extension 58888.
Posted on Jun 11, 14:17 EDT

The CCS EA Student Information Systems team is installing Ellucian’s quarterly Colleague software updates between 6:00 am and 9:00 am on Saturday, June 19.

There will be a few brief interruptions to Colleague UI, WebAdvisor, Self-Service and Informer while some of these updates are being applied. Full access to Colleague will be available after 9:00 am.

Colleague UI will be updated to version 5.17. You will be directed to the new version when you visit the regular Colleague UI web page. If you encounter any problems connecting, please let us know by contacting the CCS Help Centre at ithelp@uoguelph.ca.
Posted on Jun 11, 14:06 EDT