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Bookmark this page! The University of Guelph IT System Status Page provides announcements and updates regarding IT-related incidents and maintenance at the University of Guelph. Users can view this page at all times, including during network outages. Users can also opt in for email, SMS and RSS notifications via the “Subscribe to Updates” button above.
Scheduled Maintenance
Lennox/Addington Hall Wireless Maintenance Jul 3, 2025 06:00-08:00 EDT
The wireless service at Lennox/Addington Hall will be undergoing maintenance.
Two brief interruptions in service are expected.
Posted on Jun 26, 2025 - 10:51 EDT
Two brief interruptions in service are expected.
Posted on Jun 26, 2025 - 10:51 EDT
Telephony Service Maintenance - Ridgetown Campus Jul 3, 2025 18:00-20:00 EDT
As part of the ongoing Telephony Migration Project, we will perform maintenance on Thursday, July 3, from 6:00 PM to 8:00 PM to support the new cloud-based phone system and its ability to dial out from all devices.
Planned Impact:
• All desk phones, Jabber devices, and analog lines at Ridgetown Campus will experience intermittent service disruptions during the maintenance window.
• Expected impact: Temporary phone service interruptions lasting the duration of this maintenance may occur for affected devices.
• No action is required from users.
This step is critical to enable seamless migration and dual registration between systems. We appreciate your cooperation and understanding as we implement these necessary improvements. If you have any questions, please contact me or the CCS Help Centre at uoguel.ph/IThelp.
Posted on Jun 27, 2025 - 10:44 EDT
Planned Impact:
• All desk phones, Jabber devices, and analog lines at Ridgetown Campus will experience intermittent service disruptions during the maintenance window.
• Expected impact: Temporary phone service interruptions lasting the duration of this maintenance may occur for affected devices.
• No action is required from users.
This step is critical to enable seamless migration and dual registration between systems. We appreciate your cooperation and understanding as we implement these necessary improvements. If you have any questions, please contact me or the CCS Help Centre at uoguel.ph/IThelp.
Posted on Jun 27, 2025 - 10:44 EDT
Telephony Service Maintenance Jul 5, 2025 18:00-21:00 EDT
As part of the ongoing Telephony Migration Project, we will perform maintenance next Saturday, July 5, from 6:00 PM to 9:00 PM to support the new Guelph Campus cloud-based phone system and its ability to dial out from all devices.
Planned Impact:
• All desk phones, Jabber devices, and analog lines at the Guelph Campus as well as Ridgetown Campus will experience intermittent service disruptions during the maintenance window.
• Expected impact: Temporary phone service interruptions lasting the duration of this maintenance may occur for affected devices.
• No action is required from users.
This step is critical to enable seamless migration and dual registration between systems. We appreciate your cooperation and understanding as we implement these necessary improvements. If you have any questions, please contact me or the CCS Help Centre at uoguel.ph/IThelp.
Posted on Jun 25, 2025 - 12:27 EDT
Planned Impact:
• All desk phones, Jabber devices, and analog lines at the Guelph Campus as well as Ridgetown Campus will experience intermittent service disruptions during the maintenance window.
• Expected impact: Temporary phone service interruptions lasting the duration of this maintenance may occur for affected devices.
• No action is required from users.
This step is critical to enable seamless migration and dual registration between systems. We appreciate your cooperation and understanding as we implement these necessary improvements. If you have any questions, please contact me or the CCS Help Centre at uoguel.ph/IThelp.
Posted on Jun 25, 2025 - 12:27 EDT