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Bookmark this page! The University of Guelph IT System Status Page provides announcements and updates regarding IT-related incidents and maintenance at the University of Guelph. Users can view this page at all times, including during network outages. Users can also opt in for email, SMS and RSS notifications via the “Subscribe to Updates” button above.

Scheduled Maintenance

HR and FINANCE Oracle Maintenance (OS) Nov 11, 2025 05:30-08:00 EST

Update - We will be undergoing scheduled maintenance during this time.
Nov 04, 2025 - 09:32 EST
Scheduled - The Database and Systems Team(s) will be performing Oracle OS maintenance on November 11, 5:30 am – 8:00am.

The following applications will not be available during this time.

Finance Applications affected:
• ECS
• CIBC
• Cognos
• FRS
• Grant and Budget
• SMC
• PIES
• RRV
• One Form
• FIN SAS

Human Resources Applications affected:
• Access Control
• HRER
• Job Scheduler
• Time Entry
Nov 04, 2025 - 09:28 EST

Retirement of Old Voicemail System – Friday, November 14, 2025 Nov 14, 2025 22:00-22:30 EST

The old on-premises voicemail system will be retired on Friday, November 14, 2025, at 10:00 p.m.

• After this time, any calls to the old voicemail system (dialling 40000 at Guelph or 63000 at Ridgetown) will be blocked.
• There is no impact on voicemail users, as all accounts have been re-registered on the new system.
• To access your voicemail, please continue using the new numbers: 45000 (Guelph) or 65000 (Ridgetown).

Need Assistance?
If you have questions or need support, please contact the CCS Help Centre (uoguel.ph/IThelp).
Posted on Nov 10, 2025 - 15:43 EST

Wireless Authentication Servers Maintenance Nov 18, 2025 06:00-08:00 EST

The Wireless Authentication Servers will be undergoing maintenance.

No interruption in service is expected.
Posted on Nov 10, 2025 - 13:41 EST

Wireless Authentication Servers Maintenance Nov 25, 2025 06:00-08:00 EST

The Wireless Authentication Servers will be undergoing maintenance.

No interruption in service is expected.
Posted on Nov 10, 2025 - 13:42 EST
Nov 10, 2025

No incidents reported today.

Nov 9, 2025

No incidents reported.

Nov 8, 2025
CCS Next Gen Data Centre (NGDC) Maintenance - Friday November 7th, 10:00 PM - 12:00AM
Completed - The scheduled maintenance has been completed.
Nov 8, 00:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 22:00 EST
Scheduled - On Friday, November 7, from 10:00 pm to 12:00 am, CCS will perform network maintenance on the Next Generation Data Center. There will be no networking connectivity interruption expected during this maintenance window.

If you have any questions or concerns, please contact the CCS Help Center by email to ithelp@uoguelph.ca.
Nov 6, 13:01 EST
Nov 7, 2025
Nov 6, 2025
HR and FINANCE Oracle Maintenance (Database)
Completed - The scheduled maintenance has been completed.
Nov 6, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 04:00 EST
Scheduled - The Database and Systems Team(s) will be performing Oracle Database maintenance on November 6, 4:00 am – 8:00am.

The following applications will not be available during this time.

Finance Applications affected:
• ECS
• CIBC
• Cognos
• FRS
• Grant and Budget
• SMC
• PIES
• RRV
• One Form
• FIN SAS

Human Resources Applications affected:
• Access Control
• HRER
• Job Scheduler
• Time Entry
Nov 4, 09:25 EST
Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025
Oracle (EBS) Maintenance
Completed - The scheduled maintenance has been completed.
Oct 31, 20:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 16:30 EDT
Scheduled - The DB Team will be performing Oracle maintenance tonight, October 31st, between 4:30pm and 8:30pm.
Oct 31, 11:17 EDT
Oct 30, 2025
VMware storage/networking maintenance
Completed - The scheduled maintenance has been completed.
Oct 30, 08:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 06:00 EDT
Scheduled - We will be performing maintenance on the VMware networking and storage components during this time. These are fully redundant and no impact is expected.
Oct 29, 16:37 EDT
CFS Active Directory Maintenance
Completed - The scheduled maintenance has been completed.
Oct 30, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 06:00 EDT
Scheduled - The CFS Active Directory domain will be undergoing maintenance. No service interruption is expected.

The CFS Active Directory domain is the main Microsoft Windows Active Directory domain on campus. CFS AD is primarily used to authenticate users to computers and provide file and print services. It is also used to synchronize users and provide user authentication to other systems, such as secure WiFi (uog-wifi-secure and eduroam), VPN, and telephony and voicemail services.
Oct 23, 07:57 EDT
Oct 29, 2025

No incidents reported.

Oct 28, 2025
CFS Active Directory Maintenance
Completed - The scheduled maintenance has been completed.
Oct 28, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 06:00 EDT
Scheduled - The CFS Active Directory domain will be undergoing maintenance. No service interruption is expected.

The CFS Active Directory domain is the main Microsoft Windows Active Directory domain on campus. CFS AD is primarily used to authenticate users to computers and provide file and print services. It is also used to synchronize users and provide user authentication to other systems, such as secure WiFi (uog-wifi-secure and eduroam), VPN, and telephony and voicemail services.
Oct 6, 16:36 EDT
VMware vCenter maintenance
Completed - The scheduled maintenance has been completed.
Oct 28, 06:21 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 06:00 EDT
Scheduled - We will be undergoing scheduled maintenance at this time to migrate vCenter to a different host. No service impact is expected.
Oct 27, 13:53 EDT
Oct 27, 2025

No incidents reported.

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