Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 24, 2025 - 12:00 EDT
Scheduled
As part of the Telephony Migration Project, brief maintenance will take place at the Ridgetown Campus on Tuesday, June 24, 2025, from 12:00 PM to 1:00 PM. This maintenance supports the new Ridgetown cloud-based phone system (being set up) and its ability to dial out from all types of devices.
This is only a test to ensure that the parallel system we have in place is ready for migration.
• All desk and analog devices at the Ridgetown campuses will have intermittent service for one hour. • Expected impact: ~5 minutes of phone downtime along with intermittent service for one hour. • No action is needed from users. • Jabber devices will not be impacted.
This step is critical to enable seamless migration and dual registration between systems. Thank you for your understanding and support. We appreciate your cooperation and understanding as we implement these necessary improvements. If you have any questions, please contact me or the CCS Help Centre at uoguel.ph/IThelp.