Webex Service Maintenance
Scheduled Maintenance Report for University of Guelph IT System
The scheduled maintenance has been completed.
Posted Sep 21, 2020 - 09:27 EDT
The upgrades have been completed.

NOTE: Managed Desktop clients may also be required to upgrade their applications to the latest patch level.
Posted Sep 01, 2020 - 23:37 EDT
Verification is currently underway for the maintenance items.
Posted Sep 01, 2020 - 22:46 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 01, 2020 - 22:00 EDT
CCS will be performing maintenance on the University’s Webex service. During this maintenance window, the Webex service will be upgraded from WBS 39.5.25 to WBS 40.6.6. The upgrades are required to ensure continued vendor support ahead of the end of support date for the current version of November 13, 2020. No service interruption is expected during this time, but it is suggested not to schedule or host any meetings during this time.

Once the maintenance window is completed clients will be asked to upgrade desktop applications after login. Managed Desktop clients will have the software upgraded ahead of time (including installation of Cisco Webex Productivity Tools or enabling Webex Scheduler for Office 365 enabled where appropriate).

For more information about the upgrades, please visit: https://www.uoguelph.ca/ccs/webex-whats-new-whats-changed

If you have any questions or concerns, please feel free to contact CCS Help Center at IThelp@uoguelph.ca OR go on live chat for assistance (bottom right-hand corner of your screen when on the CCS website) during our updated business hours.
Posted Aug 18, 2020 - 13:57 EDT