Service Interruption: Slow loading on the Graduate Studies Website

Incident Report for U of G IT System

Resolved

This incident has been resolved.
Posted Dec 09, 2025 - 20:15 EST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 09, 2025 - 18:57 EST

Identified

The issue has been identified and a fix is being implemented.
Posted Dec 09, 2025 - 18:32 EST

Investigating

We are still experiencing slow load times and are continuing to investigate. We apologize for this inconvenience and thank you for your patience.
Posted Dec 09, 2025 - 15:11 EST

Monitoring

The site is starting to load as expected. We will continue to monitor this issue.
Posted Dec 09, 2025 - 14:36 EST

Investigating

We are experiencing slow loading times on the Graduate Studies website as of approximately 2:15 pm. We are currently investigating the cause of this issue.

We will provide updates on this page until resolution of the issue.

We appreciate your patience and support as we work to resolve this issue.
Posted Dec 09, 2025 - 14:25 EST