CCS Service Interruption: Some HR Applications are down
Incident Report for University of Guelph IT System
Resolved
Services are now back online. We apologize for any inconvenience. Part of our investigation is to prevent similar service outages in the future.

We appreciate your patience and support during this service interruption.
Posted Jan 14, 2020 - 09:17 EST
Investigating
We are experiencing a service outage as of approximately 8.00AM. We are currently investigating the cause of this issue.

The following HR applications are affected:
1. HRER
2. Job Eval
3. Job Scheduler
4. Time Entry

Should you require assistance during this time, please contact the CCS Help Centre at 519-824-4120 x58888 or IThelp@uoguelph.ca. If after hours, please leave a message and your call will be returned on the next business day.

We will provide updates on this page until resolution of the issue. Next update will be at approximately 10:00AM

We appreciate your patience and support as we work to resolve this issue.
Posted Jan 14, 2020 - 08:45 EST