On Tuesday May 7 beginning at 10:00 PM and ending on Wednesday morning at 3:00 AM, CCS will be upgrading the University's Webex service. The upgrades are required to ensure continued vendor support ahead of the end of support date for the current version (v32) of May 24, 2019.
There will be two major changes with the new version, v33 :
- Meeting management tools will be merged into the desktop application, eliminating the Productivity Tools component.
- A different look and feel to Webex - moving to a more video centric approach.
Managed Desktop clients will have the new desktop application installed automatically following the upgrade. For workstations that are not serviced by Managed Desktops, the software can be downloaded and installed from the University’s Webex site. Although Webex v33 is compatible with previously installed versions of Productivity Tools, it is recommended to install the new desktop application to take advantage of feature enhancements.
You can find more information about Webex v33 on the CCS Webex Service Page ( https://www.uoguelph.ca/ccs/webex
For more information please contact the CCS Help Centre at x58888 or email firstname.lastname@example.org
or visit http://www.uoguelph.ca/ccs/ccs-help