This incident has been resolved.

FRS is working well and we will continue monitoring.

FRS Overnight ran successfully. FRS is available with updated data as of May 6th and we will continue monitoring.

We appreciate your patience and support as we work to resolve this issue.

The workaround has been tested and applied. The Overnight interface will be scheduled to run at the regular time and we will continue monitoring. FRS remains open at the moment with May 1, 2020 data.

We appreciate your patience and support as we work to resolve this issue.

We have identified the cause of the issue; FRS remains open with May 1, 2020 data.

We have a possible workaround that we are investigating and proceeding with testing the fix.

We appreciate your patience and support as we work to resolve this issue.

FRS is now up and running with May 1, 2020 data while we continue investigating.

The FRS Overnight did not run as expected.
FRS is being restored to May 1, 2020 data.

We are continuing to investigate this issue.

FRS will be updated overnight tonight as per our usual processes. We'll confirm tomorrow morning that the FRS data is up to date.

We are making progress as we continue to investigate this issue.

As we continue to investigate this issue, FRS will be available with data as of Friday, May 1st.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

We are experiencing an issue with the Financial Reporting System (FRS) as of approximately 9:30 AM. We are currently investigating the cause of this issue.

Should you require assistance during this time, please contact the CCS Help Centre at 519-824-4120 x58888 or IThelp@uoguelph.ca. If after hours, please leave a message and your call will be returned on the next business day.

We will provide updates on this page until resolution of the issue. Next update will be at approximately 11:00 AM.

We appreciate your patience and support as we work to resolve this issue.