CCS Telephony Service Maintenance
Scheduled Maintenance Report for University of Guelph IT System
The scheduled maintenance has been completed.
Posted 6 months ago. Dec 04, 2018 - 08:20 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 6 months ago. Dec 04, 2018 - 06:01 EST
The CCS Telephony Service will be undergoing maintenance. No interruption in service is expected.

During this maintenance window several components will be restarted and may take up to five minutes to complete. Several restarts may be necessary. While these components are being restarted access to the telephony self-administration pages and call center agent login may fail. Please wait a few minutes and try again. Jabber Pilot services, however, will be affected until the maintenance window is completed.

Please Note: This maintenance activity is to complete the work that was scheduled for Tue Nov 27 but was unable to be completed due to technical issues.

For more information please contact the CCS Help Centre at x58888 or email or visit
Posted 7 months ago. Nov 27, 2018 - 13:29 EST