We continue to investigate the cause of this issue. Some CCS-hosted Drupal websites are affected, but not all. Websites that are known to be experiencing the problem include:
While these websites remain viewable online, content managers and other users are unable to log in to edit or use them as expected.
CURRENT SUPPORT DURING COVID-19 PANDEMIC: Our phone queue and in-person support at 519-824-4120 x58888 will not be open as our staff are working remotely. To get IT Help please email us at IThelp@uoguelph.ca
OR go on live chat for assistance (bottom right-hand corner of your screen when on the CCS website) during our updated business hours. Visit https://www.uoguelph.ca/ccs/help
for more information.
We will provide updates on this page until resolution of the issue. Next update will be at approximately 3:30 PM.
We appreciate your patience and support as we work to resolve this issue.