Webex Service Maintenance

Scheduled Maintenance Report for U of G IT System

Completed

The scheduled maintenance has been completed.

Posted Aug 23, 2022 - 22:52 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Aug 23, 2022 - 22:00 EDT

Scheduled

On Tuesday, August 23 between 10:00 PM and 1:00 AM (Wednesday), CCS will be performing maintenance on the University’s Webex service. During this maintenance window, the Webex service will be upgraded from WBS 42.2 to the latest maintenance release of WBS 42.6. The upgrades are required to ensure continued vendor support ahead of the October 29, 2022 retirement date for the current version. No service interruption is expected during this time, but it is suggested not to schedule or host any meetings during this time. Once the maintenance window is completed you may be asked to upgrade your desktop application after you login and/or start or join a meeting.

For more information about the upgrades, visit the CCS Webex - What's New, What's Changed page (https://uoguelph.ca/ccs/webex-whats-new-whats-changed).

If you have any questions or concerns, please contact the CCS Help Center at Ext. 58888 or IThelp@uoguelph.ca.

Posted Jul 20, 2022 - 16:50 EDT