CCS Service Interruption: Extension lookup via speech attendant currently unavailable
Incident Report for University of Guelph IT System
This incident has been resolved.
Posted Jun 25, 2020 - 12:06 EDT
A fix has been implemented and we are monitoring the results.
Posted Jun 23, 2020 - 14:54 EDT
We are currently experiencing issues with campus extension look-up via speech attendant and are investigating the cause of this issue. Callers will be re-routed to the switchboard for assistance when they press Zero
We will provide updates on this page until resolution of the issue and appreciate your patience and support.

CURRENT SUPPORT DURING COVID-19 PANDEMIC: Our phone queue and in-person support at 519-824-4120 x58888 will not be open as our staff are working remotely. To get IT Help please email us at OR go on live chat for assistance (bottom right-hand corner of your screen when on the CCS website) during our updated business hours. Visit for more information.
Posted Jun 23, 2020 - 13:20 EDT