Service Interruption: Single Sign-On Issues

Incident Report for University of Guelph IT System

Resolved

This incident has been resolved.

Posted Jul 23, 2018 - 07:33 EDT

Monitoring

Issues experienced earlier with single sign-on access to mail and Courselink have been addressed.

Posted Jul 22, 2018 - 10:32 EDT

Investigating

We are aware of intermittent issues accessing applications that use single sign-on, such as email and Courselink. Access to mail via Outlook client and mobile devices does not appear to be impacted. Investigation is underway.

Posted Jul 22, 2018 - 08:37 EDT