At 7.30 pm we have received new reports that internet access services are unavailable again.
Our main focus is to re-establish services as soon as possible.
We will provide additional logs and information to the vendor to assist with the root cause investigation.
Should you require assistance during this time, please contact the CCS Help Centre at 519-824-4120 x58888 or firstname.lastname@example.org
. If after hours, please leave a message and your call will be returned on the next business day.
We appreciate your patience and support as we work to resolve this issue and find a permanent fix.