Brief Wireless issue this morning

Incident Report for University of Guelph IT System

Resolved

At around 9.05 am this morning we experienced a brief outage of one of our wireless controllers. Access Points failed over to the secondary unit successfully but some people could have experienced a interruption of WiFi services for about 5 minutes until the fail-over was completed.

Services are now back online. We apologize for any inconvenience. Part of our investigation is to prevent similar service outages in the future.

We appreciate your patience and support during this service interruption.

Posted Sep 12, 2018 - 09:56 EDT