Cutting over to the backup cluster is complete, all SSO enabled services (except for FRS, ECS, and WebNow) are back online since 4:14 PM. CCS will continue to investigate the root cause of this incident.
Update: The protected services were returned to the primary SSO cluster by 10:15 PM.
Posted 6 months ago. Sep 30, 2018 - 16:39 EDT
We are in the process of transitioning services to back-up single sign-on infrastructure while we continue to investigate the cause of this issue. Services will resume from the back-up infrastructure by approximately 4:30 PM, and the next update here will be at approximately 5:00 PM.
Posted 6 months ago. Sep 30, 2018 - 16:11 EDT
We are experiencing problems with Single Sign-On and some websites as of approximately 2:30 PM. We are currently investigating the cause of this issue.
We will provide updates on this page until resolution of the issue. Next update will be at approximately 4:00 PM.
We appreciate your patience and support as we work to resolve this issue.