Service Interruption: ListServ and Maestro

Incident Report for University of Guelph IT System

Resolved

ListServ and Maestro functionality have been restored, and any messages sent during the downtime should be queue’d for delivery now. If you experience any issues with ListServ, please contact the Help Center at 58888help@uoguelph.ca or ext. 58888. Thank you!

Posted May 15, 2018 - 09:59 EDT

Investigating

We are experiencing a critical issue with ListServ and Maestro as of 4:30pm on Monday, May 14th. We are currently investigating the root cause of this issue.

Should you require assistance during this time, please contact the CCS Help Centre at 519-824-4120 x58888 or 58888help@uoguelph.ca. If after hours, please leave a message and your call will be returned on the next business day.

We will provide updates on this page every 2 hours until resolution of the issue. We appreciate your patience and support as we work to resolve this issue.

Posted May 15, 2018 - 09:17 EDT