Over the weekend a component of the backup infrastructure had partially failed, as a result about 30% of the backup jobs did not complete. We have identified the root cause and have taken corrective actions, we expect the backup jobs to proceed as normal tonight. This has not impacted our ability to restore data from any other dates.
Should you have any questions please contact the CCS Help Centre at 519-824-4120 x58888 or firstname.lastname@example.org
. If after hours, please leave a message and your call will be returned on the next business day. We appreciate your patience and support.