Backup issues on Monday, April 30th
Incident Report for University of Guelph IT System
Resolved
On Monday, April 30th, a component of the backup infrastructure had partially failed again. As a result some of the backup jobs did not complete. We are working directly with the vendor to resolve the underlying technical issue and have implemented a workaround which re-established stable backups since May 1st. This does not impact our ability to restore data, if required.

Should you have any questions please contact the CCS Help Centre at 519-824-4120 x58888 or 58888help@uoguelph.ca. If after hours, please leave a message and your call will be returned on the next business day. We appreciate your patience and support.
Posted May 02, 2018 - 13:50 EDT