On Tuesday September 26th between 4 AM and 8 AM, CCS will perform a Tier 2 Maintenance of the WAM/SSO service. Some WAM/SSO protected services will be unavailable during the maintenance - more details are below.
If you have any questions or comments about this maintenance please contact the CCS Information Security team via firstname.lastname@example.org
During the T2M on September 26th, CCS will patch the Oracle Access Manager (OAM) /Single Sign On service. The goal is to mitigate a runtime issue in the audit subsystem which would negatively impact the service if left uncorrected. There will be no change in functionality of the OAM/SSO service or any of the SSO-protected services.
We expect almost no noticeable impact on the following SSO-protected services (except for possible double login for some users and several seconds downtime close to the beginning and end of the maintenance):
- CourseLink and Gryph Mail
- Federated SSO and the federated services, for example, Pension Portal or Software Distribution
- RecruitGuelph and Student Housing websites
- SSO protected websites behind www.uoguelph.ca
, intranet.uoguelph.ca, and news.uoguelph.ca
as these will be temporarily transitioned to our backup WAM/SSO cluster
Other WAM/SSO protected services including, for example, FRS, ECS, ImageNow, OpenEd Grade portal, Hospitality applications, departmental webservers in Physics, College of Arts, Physical Resources will be unavailable for about two hours during the maintenance, most likely between 5 AM and 7 AM.
Sep 21, 16:48 EDT