Resolved -
This incident has been resolved.
Mar 21, 21:39 EDT
Monitoring -
The issue affecting all print servers was resolved yesterday late afternoon (approx. 3PM EST). Users that were previously having printing issues have confirmed printing service has been restored.
We will continue to monitor the issue. If you come across any printing issues, please reach out to the CCS Help Centre.
Mar 6, 09:50 EST
Update -
We are continuing to investigate this issue to identify root cause. The issue is not universal, i.e. some users are able to print while others are not able to print.
Mar 5, 14:32 EST
Investigating -
We are having continued issues with on-campus printing. Rebooting may help to re-establish connection to printers. Currently investigating the root cause and working to resolve the issue.
Mar 5, 11:04 EST
Monitoring -
Issue was affecting some printers on the print-md server. Issue has been resolved and print jobs are going through. Please reach out to CCS Help Centre if any issues persist.
Mar 4, 17:40 EST
Investigating -
We are currently investigating an issue with on-campus printing to see what services are impacted and to determine root cause.
Mar 4, 16:46 EST